Exchange, Return & Refund Policy

We do not provide a money refund policy. Currently, our policy does not allow exchange of the ordered product with a different product.

• We do not accept returns of items once sold.
• We only offer exchange of items once.
• Refunds are not provided for sold items.

We offer exchanges only for size-related issues within 2 days of delivery.

• Contact our customer service team within 2 days of receiving your order.
• If you want to exchange with another product, shipping charges of ₹50 for one product and ₹100 for more than one product will apply.
• Return courier charges for exchange will be borne by the customer.

1. Contact customer support within 2 days of delivery.
2. We will provide the return address for the exchange item.
3. Pack the product securely and ship it back to us.
4. Mention your name, order number and required size details.

The customer will be responsible for both return shipping charges and shipping charges for the exchanged product.

After receiving your order, it will be processed and delivered within 8-10 working days.

• Returned items will be inspected to check exchange eligibility.
• Exchange approval will be completed within 2 days after inspection.
• Once approved, the correct size will be shipped.

• Items must be unused, unwashed and in original condition with tags attached.

• Orders cannot be cancelled once placed.
• Orders already shipped cannot be cancelled.

No Refund Policy

We maintain a strict no-refund policy for all products. Refunds may only be considered in the following cases:

• Product not received.
• Product lost during transit.
• Wrong product delivered.
• Product damaged during shipping.

If any refund is approved, the amount will be credited back to the original payment method within 7-14 business days.

Returns are accepted only for defective, damaged, or incorrect products received.

• Return request must be raised within 24 hours of receiving the product.
• Approved replacement process will start within 2-3 business days.
• Replacement delivery may take 7-10 business days.

• Delivery timelines may be affected due to courier delays, weather conditions or unforeseen situations.
• Jayure Enterprise is not responsible for delays caused by external factors.

If you have any questions regarding our return and exchange policy, please contact our customer support team. We are here to help.

Thank you for choosing Jayure Enterprise.